You are always entitled to an exchange and/or refund within 14 days from date of receipt. Goods should be returned in their original packaging. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. We only credit the credit card which was used for the purchase. You are responsible for the return expenses as well as delivery expenses when shopping at togetherapart.tv
The return of the products has to be addressed to Together Apart, Skelbækgade 40B, 1717 København V, Denmark.
Together Apart will not compensate for returned packages lost in the return shipping – therefore we recommend an insured shipping method with a tracking number. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Together Apart receives the returned products. Note that delivery expenses will not be refunded.
If you wish to exchange your product, please note that you will have to return the product and place a new order.